配送ポリシー

Delivery:

I estimate about a week to a week and a half from the time I receive an item order. Please note that this is not a guaranteed delivery date for your order. Some areas may take longer due to the frequency of deliveries to the delivery zip code. I calculate this estimated time considering the total amount of time to process your order including packaging, transit time to the delivery provider, and transit time to the delivery address.

When placing your order, please consider these factors to estimate a delivery date:

  • Order Processing: The amount of time it takes for me to prepare your order for shipping. This typically takes 1 – 2 days however, some orders may ship within as few as 10 hrs and some may take up to 5 days.

  • Transit Time: The amount of time it takes your order to leave our distribution center and arrive at the local delivery carrier.

Please understand that there is nothing I can do once I place the order in the mail to be delivered.

What am I responsible for upon delivery?

Examine your order upon delivery to ensure that there are no visible signs of damaged, missing, or incorrect pieces. In the event that there are missing, damaged, or incorrect items, please retain the item(s), indicate the problem on the Delivery Note, and contact us within 24 hours of your delivery. A signed delivery receipt, without notations of missing, damaged, or incorrect item(s) represents your acceptance of the complete order in perfect condition. For any other problem with your order, please refer to the return policy.

Can I make changes to the delivery address after I place my order?
You have a window of 1 hour to contact us via phone at (915)201-0908 or sending us a contact form with your new information, by clicking the “contact” bar. Please allow a 2-hour window for a confirmation on the address change. You may only do this if you offer your email information and it matches.